Cross Country Auto Services (CCAS) enhances their emergency roadside response
Kivera is integrating its Kivera Location EngineTM technology into CCAS's existing infrastructure, and the enhanced capability is scheduled for availability in early 2002.
This new functionality will give CCAS's Telematics and Roadside Assistance businesses the enhanced ability to locate drivers with pinpoint accuracy, provide best-in-class emergency and mayday services, provide turn-by-turn directions and obtain information about nearest services ranging from ATMs to gas stations to mapping information. As a result, drivers will receive emergency help or roadside assistance more quickly, improving their overall experience and safety, and CCAS's clients will be assured that drivers receive the highest levels of customer service available.
How they're using it
Kivera Location Engine technology will significantly increase the information available to CCAS's telematics and roadside associates. Employing Kivera's proprietary technology to determine the best available data for the specific address or location enables CCAS to provide service to the driver more quickly and accurately.
By pinpointing a driver's location, CCAS can then deploy the best roadside assistance provider from their network of over 30,000 providers that can get to the driver the quickest, as well as provide specific directional and location information.
Top automotive brands, insurance companies and affinity marketers have instilled their trust in CCAS, and Kivera technology delivers the most reliable LBS solutions to its customers.
What CCAS is saying about Kivera
"Kivera solutions combine with process innovations and technological enhancements at
CCAS to position us as the preeminent provider in our marketplace."
- Cross Country Automotive Services
"The functionality, performance and scalability of Kivera's LBS software and data made the company an ideal partner."
- Cross Country Automotive Services
|
|
|
Customers